The Monitoring Dilemma
Both Hubstaff and Time Doctor are powerful employee monitoring tools designed for remote and distributed teams. They track time, take screenshots, monitor activity levels, and generate productivity reports.
β οΈ Important note: Employee monitoring is a sensitive topic. These tools can improve accountability, but they can also damage trust if implemented poorly. Use them transparently and focus on outcomes, not surveillance.
Hubstaff is the more balanced optionβlighter monitoring, GPS for field teams, project management built-in. Popular with agencies, contractors, and field service businesses.
Time Doctor is the more intensive optionβdetailed activity tracking, deep analytics, stronger payroll features. Popular with BPO firms, call centers, and companies managing large remote teams.
Core Features Both Share
Let's get the similarities out of the way:
- Automatic time tracking (desktop apps for Mac/Windows/Linux)
- Manual time entry option
- Random screenshot capture (configurable frequency)
- App & URL tracking (see what employees are using)
- Activity level monitoring (keyboard/mouse usage)
- Idle time detection
- Timesheet reports
- Team dashboard for managers
- Integrations (Asana, Jira, Trello, QuickBooks, etc.)
Both do the basics well. The differences are in depth and specialization.
When Hubstaff Wins
GPS Location Tracking
Hubstaff's mobile app tracks GPS location in real-time:
- Geofencing (auto-start tracking at work sites)
- Route visualization (see where field teams traveled)
- Breadcrumb trails on maps
- Location-based timesheets
Perfect for construction, delivery, HVAC, landscaping, sales reps, or any team that works in the field. Time Doctor doesn't have GPS tracking at all.
Built-In Project Management
Hubstaff includes lightweight project management:
- Create projects and tasks
- Assign team members
- Track time against specific tasks
- Budgets and project cost tracking
- Invoicing based on tracked time
You can manage client projects without needing Asana or ClickUp. Time Doctor requires integrating with external PM tools.
Simpler, Cleaner Interface
Hubstaff's UI is more modern and easier to navigate. Employees find it less intrusive. The dashboard is straightforwardβperfect if you don't need heavy analytics.
Better Mobile App
Hubstaff's mobile app (iOS/Android) is excellent for field teams. Start/stop timer, log tasks, track GPS, view timesheetsβall smooth. Time Doctor's mobile app is clunkier.
Lower Cost at Scale
Hubstaff's highest tier ($20/user) includes everything. Time Doctor's highest tier is $25/user. At 20+ employees, Hubstaff saves you money.
When Time Doctor Wins
More Detailed Activity Monitoring
Time Doctor tracks productivity more aggressively:
- Website/app categorization: Label sites as productive, unproductive, or neutral
- Distraction alerts: Pop-up if employee spends too long on Facebook/YouTube
- Work/break ratio: Analyze focus patterns
- Detailed timeline: Minute-by-minute view of what employee worked on
Hubstaff tracks this data but doesn't surface it as prominently. Time Doctor is for managers who want granular insight.
Better Screenshots
Time Doctor's screenshot feature is more robust:
- Higher screenshot frequency (1-3 per 10 minutes)
- Blur screenshots to preserve privacy
- Delete screenshots feature for employees
- More detailed screenshot review dashboard
If screenshots are a priority (e.g., for client billing proof), Time Doctor is stronger.
Advanced Productivity Analytics
Time Doctor's reporting is deeper:
- Web & app usage reports (which sites/apps consume most time?)
- Productive vs. unproductive time breakdowns
- Compare team members' productivity patterns
- Identify bottlenecks and time wasters
Hubstaff gives you time logs. Time Doctor gives you insights into how time is spent.
Better Payroll Integrations
Time Doctor integrates better with payroll systems:
- Direct integrations with Gusto, ADP, QuickBooks Payroll
- Automatic calculation of billable hours
- Overtime tracking and approvals
- Pay rate management by employee
Hubstaff has payroll exports, but Time Doctor's connections are tighter.
Stronger for Large Remote Teams
Time Doctor handles 100+ employees better with features like:
- Department/team hierarchies
- Manager-level access controls
- Shift scheduling and time zones
- Compliance reporting (SOC 2, GDPR)
Pricing Deep Dive
Hubstaff Costs
- Free: 1 user, limited features
- Starter: $7/user/month (time tracking, screenshots, basic reports)
- Grow: $10/user/month (adds invoicing, payments, 30+ integrations)
- Team: $20/user/month (project management, custom fields, URL tracking)
20 employees on Grow plan: $200/month
Time Doctor Costs
- Basic: $7/user/month (time tracking, basic screenshots, reports)
- Standard: $10/user/month (adds app/URL tracking, activity %, payroll)
- Premium: $20/user/month (video screen recording, VIP support, 24/7 help)
20 employees on Standard plan: $200/month
Cost Comparison
At comparable tiers, pricing is identical. The difference is features:
- Hubstaff includes GPS and project management at $10/user
- Time Doctor includes deeper monitoring at $10/user
The Trust Factor
Let's address the elephant in the room: Employee monitoring can backfire.
Done poorly:
- Employees feel micromanaged and distrusted
- Top performers leave because of surveillance culture
- Productivity drops (people game the system, move mouse to fake activity)
- Legal risks (some jurisdictions require consent, especially for screenshots)
Done well:
- Transparency (tell employees what's tracked and why)
- Focus on projects/deliverables, not minutes worked
- Use data for coaching, not punishment
- Give employees control (ability to delete screenshots, pause tracking)
Hubstaff's approach: Less invasive by default. Better for teams who need accountability without feeling watched.
Time Doctor's approach: More comprehensive monitoring. Better for high-trust issues (remote BPO, agencies billing by hour).
Real Customer Feedback
Hubstaff
Pros: Easy to use, great GPS, good mobile app, fair pricing, less creepy
Cons: Screenshots can be low-res, limited advanced analytics, occasional sync issues
G2 Rating: 4.3/5 | Capterra: 4.6/5
Time Doctor
Pros: Detailed tracking, excellent reports, strong payroll integration, scales well
Cons: Feels intrusive, clunky UI, employees hate it sometimes, expensive at scale
G2 Rating: 4.4/5 | Capterra: 4.5/5
Alternatives to Consider
If you want time tracking without heavy monitoring:
- Toggl Track: Simple time tracking, no screenshots, employee-friendly
- Clockify: Free time tracking, basic reports, good for small teams
- Harvest: Time + invoicing, less surveillance, more trust-based
Hubstaff and Time Doctor are for when you need proof of work (contractors, remote teams, client billing).
The Bottom Line
Choose Hubstaff if:
You have field teams needing GPS tracking. You want lighter monitoring with project management built-in. You value simplicity and employee trust. You're agencies, contractors, or field service businesses.
Choose Time Doctor if:
You need detailed productivity analytics. You manage large remote teams billing by the hour. Payroll integration is critical. You're BPO, call centers, or agencies with strict client reporting needs.
Our honest take: Hubstaff is the better choice for most small businessesβit's less invasive and more versatile (GPS, projects). Time Doctor is for when you genuinely need deep monitoring and can handle the trust tradeoffs.