Why Your Business Needs a PEO
Running a small business means wearing a dozen hatsâCEO, salesperson, product manager, and reluctant HR department. When you're juggling payroll processing, benefits administration, workers' compensation, compliance reporting, and employee onboarding, critical HR tasks fall through the cracks. Worse, one compliance mistake can cost thousands in penalties.
A Professional Employer Organization (PEO) becomes your outsourced HR department. Through a co-employment arrangement, the PEO handles payroll, benefits, compliance, risk management, and HR administration while you retain control of day-to-day operations and business decisions. Your employees become co-employed by both your company and the PEO, which allows you to offer Fortune 500-level benefits at small business prices.
The business case is compelling: Companies using PEOs grow 7-9% faster, have 10-14% lower employee turnover, and are 50% less likely to go out of business, according to NAPEO research. PEOs handle the complexity of multi-state employment, changing labor laws, and benefits negotiationsâfreeing you to focus on growing your business instead of navigating HR minutiae.
The best part? Modern PEO services have evolved far beyond basic payroll outsourcing. Today's providers offer integrated technology platforms, dedicated HR advisors, employee training programs, and global expansion supportâall at pricing that scales with your headcount.
Top PEO Services for Small Business
đ Best Overall: Insperity
Best for: Small to mid-sized businesses (5-150 employees) seeking comprehensive HR support and enterprise-level benefits
Why Insperity Wins
- Dedicated HR team including client liaison, payroll specialist, HR manager, and benefits specialist
- Access to Fortune 500-level benefits packages with better rates than you could negotiate alone
- ESAC-accredited and IRS-certified (demonstrates financial stability and compliance)
- Full-service PEO covering everything from payroll to workers' comp to compliance
- Comprehensive risk management and safety programs
- Performance management tools and employee training resources
- Proven track recordâ40+ years serving small businesses
Core Services
- Full-service payroll processing and tax administration
- Benefits administration (health, dental, vision, 401k, etc.)
- Workers' compensation and unemployment claims management
- HR compliance support and regulatory guidance
- Recruiting and onboarding assistance
- Employee training and development programs
- Performance management tools
- Workplace safety and risk mitigation
- HR technology platform with employee self-service
Pricing
Structure: Custom pricing based on headcount, services selected, and industry
Typical Range: $1,500-$2,500 per employee per year (varies significantly)
Minimum: 5 employees
Contract: Annual or multi-year agreements
Best For
Established small businesses that want a true partner, not just a vendor. Perfect if you need comprehensive HR support, strong benefits packages, and dedicated advisors who know your business. Ideal for companies in moderate-risk industries seeking workers' comp cost reduction.
Not Ideal For
Startups with fewer than 5 employees. Companies that only need payroll (not full PEO services). Businesses requiring month-to-month flexibilityâInsperity typically requires annual contracts.
đ Best for Global Teams: Deel PEO
Best for: Companies (1+ employees) hiring internationally or managing contractors and employees across multiple countries
Why Deel Stands Out
- Hire and pay employees in 150+ countries without setting up local entities
- Unified platform managing contractors, employees, and PEO workers globally
- Competitive US PEO pricing at $89/employee/month
- Localized benefits, contracts, and compliance support in each country
- Monthly contracts (no annual lock-in)
- Compliance Hub tracking regulatory changes across 100+ countries
- 24/7 customer support with dedicated CSM
- Fast onboardingâhire internationally in days, not months
Service Tiers
- Deel Contractor: Global contractor payments, invoicing, tax forms ($49/contractor/month)
- Deel US PEO: Full PEO services for US employees ($89/employee/month)
- Deel EOR: International employer of record services ($599/employee/month)
- Deel Payroll: Multi-country payroll processing ($29/employee/month per country)
- Deel HR: HR platform with document management, time off, workflows ($5/employee/month)
- Deel Engage: Performance management and learning tools ($20/employee/month)
Pricing
US PEO: $89 per employee per month
Global EOR: $599 per employee per month
Contractors: $49 per contractor per month
Minimum: 1 employee
Contract: Monthly (cancel anytime with notice)
Best For
Companies with international employees or expansion plans. Startups and remote-first teams hiring across borders. Businesses managing mix of contractors and employees globally. Perfect for tech companies and agencies with distributed teams.
Limitations
Not ESAC-accredited (though compliant and reputable). Limited performance management features compared to specialized HR platforms. Some users report occasional platform bugs (usually resolved quickly).
đ Best for Scalability: Rippling PEO
Best for: Fast-growing companies (5-500 employees) that need flexible, modern HR infrastructure
Why Rippling PEO
- Seamlessly scale between standalone HR platform and full PEO as you grow
- Unified platform for HR, IT, and finance (rare in PEO space)
- 500+ integrations with business tools you already use
- Advanced automation capabilities (onboarding, offboarding, workflows)
- Customizable employee access and permissions based on role/location
- Device and app management built into the platform
- Modern, intuitive interface that employees actually enjoy using
- Local tax registration and multi-state compliance support
Core Platform Features
- Rippling Unity base platform (workforce directory, HR workflows, analytics)
- Full PEO services (benefits, compliance, HR advisors, training)
- Payroll (US and global options available)
- Benefits administration with broker support
- Time and attendance tracking
- Recruiting and applicant tracking
- Performance management and pulse surveys
- Learning management system
- Device, app, and inventory management (IT features)
- Corporate cards and expense management
Pricing
Base Platform: $8 per employee per month (Rippling Unity required)
PEO Services: Custom quote (add-on to base platform)
Minimum: 5 employees
Contract: Monthly contracts available
Best For
Tech startups and modern companies prioritizing automation and integration. Businesses with remote and hybrid teams needing device management. Companies wanting the flexibility to switch between ASO, PEO, and self-service HR as they scale.
Limitations
Not ESAC-accredited. Pricing not transparent online for most features. 5-employee minimum. Can be pricey for very small businesses once you add multiple modules.
đ˘ Best for Industry-Specific Needs: TriNet
Best for: Businesses (5+ employees) in specific industries like tech, professional services, retail, or healthcare
Why TriNet
- Specialized PEO packages tailored to specific industries
- Industry-specific HR advisors who understand your unique challenges
- Custom dashboards with industry-relevant KPIs and benchmarks
- Both PEO and non-PEO options (flexibility as you grow)
- Compensation benchmarking against industry peers
- ESAC and IRS-certified
- 100+ pre-built reports plus custom reporting
- Multi-company reporting for businesses with multiple entities
Industry Specializations
- Technology and startups
- Professional services and consulting
- Financial services
- Retail and hospitality
- Healthcare and life sciences
- Nonprofits
- Manufacturing and distribution
Service Plans
- TriNet HR Platform (Essentials): Basic HR, onboarding, time off ($8-10/employee/month)
- TriNet HR Platform (Growth): Adds compensation and performance management ($16-20/employee/month)
- TriNet HR Platform (Zen): Full platform with payroll and engagement surveys ($27-33/employee/month)
- TriNet PEO: Full-service PEO with industry-specific support (custom quote)
Pricing
HR Platform: $8-$33 per employee per month (depending on tier)
PEO Services: Custom pricing
Minimum: 5 employees
Contract: Flexible based on customer needs
Best For
Companies that value industry expertise and specialized support. Businesses needing custom KPIs and industry benchmarking. Organizations with multiple entities requiring consolidated reporting.
Limitations
Doesn't support hazardous industries (heavy construction, oil drilling). No online PEO pricing. 5-employee minimum. Customer support can be difficult to reach according to some reviews.
đŻ Best for Remote Teams: Paychex PEO
Best for: Small to mid-sized businesses (5-100 employees) with remote or multi-state teams
Why Paychex PEO
- Excellent support for dispersed workforces and multi-state compliance
- State-level regulatory guidance and proactive law updates
- Both PEO and HRO (non-PEO) options available
- 130+ third-party integrations
- Highly rated mobile apps for iOS and Android
- No minimum contract lengthâcancel with 30 days' notice
- ESAC and IRS-certified
- Scalable services you can add/remove as business needs change
Core Services (Paychex Flex PEO)
- HR administration and advisory services
- Multi-state payroll processing and tax compliance
- Benefits administration and open enrollment support
- Risk management and workers' compensation
- Regulatory compliance and reporting
- Cross-country recruitment and onboarding
- Learning management system
- Employee training and development
- Expense management tools
Pricing
Structure: Custom quote based on headcount and services
Minimum: 5-10 employees (depending on benefits)
Contract: No minimum length (30-day cancellation notice)
Best For
Companies with employees in multiple states needing compliance expertise. Remote-first and hybrid businesses. Organizations wanting flexibility to customize their PEO package. Businesses that value no long-term contracts.
Limitations
No online pricing transparency. Reporting features less user-friendly than competitors. May need 10 employees to qualify for certain medical benefits. Some users report payroll setup can be complex initially.
đ° Best for Ease of Use: Justworks
Best for: Small businesses (2-200 employees) wanting simple, transparent PEO services
Why Justworks
- Exceptionally intuitive platformâminimal learning curve
- Transparent, simple pricing published online
- Monthly contracts (no annual lock-in)
- Fast implementationâup and running in days
- Dedicated account manager plus live chat, phone, email, and Slack support
- ESAC and IRS-certified
- Access to large group health plans (better rates than individual marketplace)
- Strong compliance tools and automated reporting
Core Services
- Full-service payroll and tax filing
- Benefits administration (health, dental, vision, 401k, commuter, FSA/HSA)
- Workers' compensation insurance
- Compliance support and HR guidance
- Onboarding and offboarding automation
- Time tracking and PTO management
- Employee self-service portal
- HR analytics and reporting
- Multi-state compliance support
Pricing
Basic: $59 per employee per month (payroll, benefits, compliance basics)
Plus: $99 per employee per month (adds HR tools, compliance support, training)
Minimum: 2 employees
Contract: Monthly or annual options
Best For
First-time PEO users who value simplicity. Small businesses wanting transparent pricing. Companies needing fast setup without complex implementation. Teams prioritizing user experience and responsive support.
Limitations
Limited customization compared to enterprise PEOs. Not ideal for complex, high-risk industries. Fewer industry-specific features than competitors like TriNet. Support hours are business hours only (no 24/7).
đĽ Best for Benefits Administration: ADP TotalSource
Best for: Growing businesses (5-1000+ employees) prioritizing comprehensive benefits packages
Why ADP TotalSource
- Access to Fortune 500-level benefits (health, dental, vision, 401k, etc.)
- Online benefit enrollment with employee self-service
- Dedicated benefits specialists and account management team
- Both PEO and ASO (non-PEO) options available
- Robust mobile apps for on-the-go HR management
- ESAC and IRS-certified
- Scalable from 5 to 1000+ employees
- ADP's extensive payroll and HR expertise (75+ years in business)
Core PEO Services
- Full-service payroll processing and tax compliance
- Comprehensive benefits administration (medical, dental, vision, life, disability, 401k, HSA/FSA)
- Workers' compensation and claims management
- HR compliance support and legal guidance
- Recruiting and talent acquisition tools
- Onboarding and offboarding automation
- Performance management and employee development
- Time and attendance tracking
- HR analytics and reporting dashboards
Pricing
Structure: Custom pricing based on headcount, location, and services
Typical Range: 2-12% of gross payroll annually
Minimum: 5 employees
Contract: Monthly, annual, or multi-year options
Best For
Companies wanting best-in-class benefits to attract and retain talent. Growing businesses that will scale beyond 100 employees. Organizations needing robust compliance support across multiple states. Businesses already using ADP for payroll wanting to upgrade to PEO.
Limitations
More expensive than budget PEO options. No pricing transparency online. Can feel less personalized than smaller PEO providers. Implementation complexity higher than simpler competitors like Justworks.
How to Choose the Right PEO
Key Factors to Consider
1. Company Size and Growth Plans
Most PEOs have minimum employee requirements (typically 5-10 employees). If you're a solopreneur or have 2-3 employees, consider Justworks (2-employee minimum) or Deel (1-employee minimum). If you're rapidly scaling, prioritize PEOs with strong scalability like Rippling or ADP TotalSource that can grow with you from 10 to 1000+ employees.
2. Industry and Risk Profile
Your industry significantly impacts PEO pricing and availability. High-risk industries (construction, manufacturing) should look at PEOs specializing in workers' comp cost management like Insperity. Tech companies benefit from industry-specific PEOs like TriNet's tech vertical. Some PEOs (like TriNet) won't work with hazardous industries.
3. Geographic Footprint
If you have employees in multiple states, you need multi-state compliance expertise (Paychex excels here). For international employees, Deel is the clear choice. Local-only businesses have more flexibility but should still verify the PEO is licensed in your state.
4. Benefits Priorities
If offering competitive benefits is crucial for talent retention, focus on PEOs with strong benefits packages (ADP TotalSource, Insperity). These providers leverage their large client pools to negotiate better rates than you could get independently. If benefits are less critical, you might save money with a leaner PEO or ASO arrangement.
5. Technology and Integration Needs
Modern businesses need HR systems that integrate with existing tools. Rippling leads in integrations (500+). Paychex offers 130+ integrations. If you're heavily invested in specific software (accounting, CRM, project management), verify integration compatibility before committing.
6. Pricing Structure and Transparency
PEO pricing varies widely: $1,500-$2,500 per employee per year is typical, but can reach $3,500+ for high-risk industries. Some PEOs charge a percentage of payroll (2-12%), others use per-employee-per-month (PEPM) pricing. Justworks and Deel publish transparent pricing; others require custom quotes. Budget for 15-20% more than quoted to account for add-ons and insurance costs.
7. Contract Flexibility
Many PEOs require annual contracts, making it expensive to switch if you're unhappy. Paychex offers month-to-month with 30-day notice (rare). Deel and Justworks offer monthly contracts. If you're trying a PEO for the first time, prioritize flexibility over cost savings from annual prepayment.
8. Level of Service and Support
Consider what level of HR support you need. Full-service PEOs like Insperity provide dedicated HR teams (client liaison, payroll specialist, benefits specialist, safety consultant). Leaner options like Justworks offer account managers and support channels but less hands-on service. Tech-focused companies might prefer Rippling's self-service platform over high-touch support.
Red Flags to Watch For
- Not ESAC or IRS-certified: While not always a dealbreaker, certification demonstrates financial stability and compliance adherence. Ask why they're not certified.
- Vague pricing: If a PEO won't provide even a ballpark estimate, that's concerning. Pricing should be customized but not secretive.
- Pushy sales tactics: Reputable PEOs educate and consult; they don't pressure. If you feel rushed, walk away.
- No client references: Ask for references from similar-sized businesses in your industry. Good PEOs will happily connect you.
- Unclear co-employment terms: You should understand exactly what responsibilities transfer to the PEO and what you retain. Ambiguity here creates legal risk.
- Poor reviews or complaints: Check BBB, Trustpilot, and Google reviews. Consistent complaints about billing, poor service, or difficulty canceling are serious red flags.
PEO vs. ASO vs. HRO: What's the Difference?
PEO (Professional Employer Organization)
How it works: Co-employment relationship where the PEO becomes the employer of record for tax and insurance purposes. You retain control of business operations and management.
Best for: Small businesses (5-150 employees) wanting comprehensive HR services and access to better benefits.
Pros: Best benefits rates, full compliance support, reduced liability, comprehensive services.
Cons: Higher cost, less control, annual contracts common, co-employment can feel complex.
ASO (Administrative Services Organization)
How it works: You remain the employer of record. ASO provides HR technology and services but doesn't co-employ your workers.
Best for: Larger small businesses (50-500 employees) wanting HR support without co-employment.
Pros: More control, easier to switch vendors, often cheaper than PEO, no co-employment complexity.
Cons: Benefits rates not as good as PEO, more liability remains with you, services may be less comprehensive.
HRO (HR Outsourcing)
How it works: Broad term for outsourcing specific HR functions (payroll, recruiting, benefits, etc.) without full PEO or ASO partnership.
Best for: Any business size wanting to outsource specific HR tasks but not everything.
Pros: Highly customizable, pay only for what you need, easy to add/remove services.
Cons: Managing multiple vendors can be complex, no comprehensive benefits access, less strategic partnership.
The verdict: PEOs make most sense for small businesses (5-100 employees) wanting comprehensive HR support and better benefits. As you grow beyond 100-150 employees, ASO arrangements often become more cost-effective and give you more control. Start-ups with fewer than 5 employees should use standalone payroll and benefits platforms until they qualify for PEO minimums.
Common PEO Pricing Models Explained
Percentage of Payroll
Traditional PEO pricing: you pay 2-12% of gross payroll. A company with $1M annual payroll might pay $50,000-$120,000 per year ($4,200-$10,000/month). This scales naturally with raises and bonuses but can get expensive quickly.
Per-Employee-Per-Month (PEPM)
Flat rate per employee per month (e.g., $89-$150/employee/month). A 20-person company pays $1,780-$3,000/month regardless of salaries. This is more predictable for budgeting and better for high-wage employees, but less flexible for seasonal fluctuations.
Tiered Pricing
Different service levels at different price points (like Justworks' $59 Basic vs. $99 Plus). You choose the tier matching your needs. Good for controlling costs but may lack features you need in lower tiers.
Custom Pricing
PEO builds a quote based on your specific needs, headcount, industry, location, and risk profile. Most accurate but requires sales process. Expect higher rates for high-risk industries, multi-state operations, and comprehensive benefits.
What's Typically Included vs. Extra
Usually included: Payroll processing, tax filing, benefits administration, basic HR support, compliance assistance, workers' comp (at cost), basic reporting.
Often extra: Recruiting/ATS, advanced performance management, learning management, global EOR services, dedicated HR advisors, implementation fees, background checks, COBRA administration.
Budget tip: Always ask for an all-in quote including workers' comp insurance (rates vary by industry), state unemployment taxes, benefits premiums, and any setup fees. The base PEO fee is just one part of total cost.
Implementation Timeline: What to Expect
Week 1-2: Discovery and Planning
- Kickoff call with implementation team
- Review current HR setup, payroll, benefits
- Gather employee census data and tax information
- Discuss timeline and transition plan
- Assign responsibilities and deadlines
Week 3-4: System Setup
- PEO sets up accounts, company profile, payroll calendars
- Configure benefit plans and enrollment processes
- Set up integrations with existing systems
- Import employee data and historical payroll information
- Establish banking and payment methods
Week 5-6: Testing and Training
- Test payroll processing with dry runs
- Verify tax withholdings and calculations
- Train internal HR/admin staff on platform
- Prepare employee communication about transition
- Review and approve setup before go-live
Week 7-8: Go-Live and Stabilization
- Announce transition to employees
- Process first payroll through PEO
- Employee self-service onboarding to platform
- Benefits open enrollment (if timed appropriately)
- Address questions and issues
- Schedule follow-up reviews with PEO team
Reality check: Simple implementations (small company, straightforward payroll) can happen in 2-3 weeks. Complex situations (multi-state, mid-year benefits transition, unique industry) often take 2-3 months. Plan your PEO transition to avoid benefits renewal periods if possible, or coordinate carefully with brokers.
Frequently Asked Questions
Do I lose control of my employees with a PEO?
No. In a co-employment arrangement, you retain full control over hiring, firing, management, day-to-day operations, and business decisions. The PEO handles administrative HR tasks, compliance, and acts as employer of record for tax and insurance purposes. You're still the boss.
Can I offer better benefits through a PEO than on my own?
Usually yes. PEOs pool hundreds or thousands of employees across many small businesses, giving them negotiating power similar to large enterprises. This means access to better health insurance rates, 401k plans with lower fees, and benefits (like FSA, HSA, commuter benefits) that would be too expensive to offer independently.
What happens if I want to leave my PEO?
It depends on your contract. Month-to-month agreements (Paychex, Deel, Justworks) allow you to leave with 30-60 days' notice. Annual contracts often require you to finish the term or pay early termination fees. Benefits transitions are the trickiest partâtime departures carefully to align with plan year ends if possible.
Are PEOs only for tiny companies?
No, though they're most popular with 10-150 employee companies. Many PEOs (ADP TotalSource, TriNet, Insperity) serve clients with 500-1000+ employees. The value proposition changes at scaleâlarger companies often switch to ASO arrangements or build internal HR departments once they can negotiate benefits effectively on their own.
How much does a PEO actually cost?
Typical range: $1,500-$2,500 per employee per year, but highly variable. Low-risk industries with few benefits might pay $1,200/employee/year. High-risk industries (construction, manufacturing) with comprehensive benefits can exceed $3,500/employee/year. Get multiple quotes and compare total cost including workers' comp, not just the base PEO fee.
Do PEOs help with compliance and reduce liability?
Yes, significantly. PEOs handle payroll tax compliance, workers' comp claims, unemployment claims, benefits compliance (ACA, COBRA, ERISA, HIPAA), labor law posters, and harassment training. As co-employer, the PEO shares liability for these areas. This doesn't eliminate all risk, but it dramatically reduces itâespecially for multi-state operations where compliance is complex.
Can I use a PEO if I only have employees in one state?
Absolutely. While multi-state operations benefit most from PEO compliance expertise, single-state companies still gain significant value from better benefits rates, reduced admin burden, and professional HR support. It's often more cost-effective than hiring a full-time HR person.
What's the difference between a PEO and just using payroll software?
Payroll software (Gusto, QuickBooks Payroll) processes paychecks and taxes but you remain responsible for compliance, benefits selection, workers' comp, HR policies, and regulatory reporting. A PEO co-employs your workers, takes on compliance responsibility, negotiates benefits, handles claims, provides HR advisors, and manages all the complex stuff. It's comprehensive outsourcing vs. a software tool.
Ready to Find Your PEO Partner?
Choosing the right PEO can save you thousands in benefits costs, reduce compliance risk, and free up time to focus on growing your business. The best PEO depends on your size, industry, growth trajectory, and what matters mostâworld-class benefits, global capabilities, ease of use, or industry expertise.
Our recommendation: Get quotes from 3-4 PEOs that match your profile. For most small businesses, we'd suggest starting with:
- Insperity if you want comprehensive support and enterprise-level benefits
- Justworks if you value simplicity, transparent pricing, and fast setup
- Deel if you have or plan to have international employees
- Rippling if you're a tech-forward company prioritizing scalability and integration
Schedule demos, ask tough questions about pricing, contract terms, and implementation timelines, and request client references. The right PEO becomes a true business partner, not just a vendor.