How to Set Up Time Tracking for Remote Teams

Remote work is here to stay—but managing time across distributed teams is complicated. How do you ensure accurate payroll for hourly workers without micromanaging? How do you balance compliance needs with employee privacy? How do you handle teammates across 5 timezones?

This guide helps you set up time tracking that works for remote teams—covering policy decisions, tool selection, privacy considerations, payroll integration, and timezone challenges.

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Step 1: Policy Considerations (Think Before You Buy)

Critical First Step

Define Why You're Tracking Time

Different reasons require different approaches:

Reason #1: Legal Compliance (Hourly Non-Exempt Workers)

Requirements: FLSA requires tracking hours for non-exempt employees to calculate overtime. This is non-negotiable.

What you need: Accurate clock in/out times, break tracking, automatic overtime calculation, tamper-proof records for audits.

Privacy level: High tracking justified by legal requirements.

Reason #2: Project/Client Billing

Requirements: Need to track time by project/client for billing or profitability analysis.

What you need: Project-based time tracking, manual time entry, detailed notes/descriptions, reporting by client/project.

Privacy level: Moderate—focus on project time, not surveillance.

Reason #3: Productivity Monitoring

Requirements: Want to understand how time is spent, identify bottlenecks, or monitor performance.

What you need: Activity tracking, app/website monitoring, idle time detection, productivity scores.

Privacy level: Low—high potential for distrust if not communicated carefully.

Reason #4: Simple Attendance Tracking (Salaried Employees)

Requirements: Just want to know when people are working for collaboration/scheduling purposes.

What you need: Lightweight check-in/check-out, availability status, calendar integration.

Privacy level: High—minimal surveillance, trust-based.

🤝 The Privacy/Trust Balance

The cardinal rule of remote time tracking: More surveillance = less trust.

Tools that take screenshots every 5 minutes, track mouse movements, or log every website visit create resentment and turnover. Use the minimum viable tracking for your business needs.

Our recommendation: Start high-trust. Only add monitoring if you have specific evidence of time theft (and even then, address individually rather than punishing whole team).

Step 2: Choose Your Time Tracking Approach

Tracking Method Best For Pros Cons
Automatic Clock In/Out Hourly workers, shift workers, compliance needs Precise hours, minimal effort, automatic overtime calculation Requires discipline to clock in/out, can feel punitive
Manual Time Entry Project-based work, consultants, creative teams Flexible, allows context/notes, feels less surveillance-y Relies on memory, easier to forget, less precise
Automatic Activity Tracking Freelancers billing clients, productivity analysis No manual entry, detailed insights, tracks idle time Invasive, trust issues, false positives (thinking = idle?)
Pomodoro/Timer-Based Knowledge workers, developers, writers Encourages focus, breaks down tasks, non-invasive Doesn't capture ad-hoc work, requires manual start/stop
Calendar-Based Meeting-heavy roles, salaried employees Minimal overhead, integrates with existing workflows Doesn't capture non-meeting work, less accurate
Geofencing/GPS Field workers, delivery drivers, on-site contractors Automatic clock in when arriving at location, prevents buddy punching Privacy concerns, battery drain, requires mobile app
💡 Pro Tip: You can use different methods for different roles. Hourly customer support? Automatic clock in/out. Salaried developers? Manual project-based time entry. Hybrid approach works great.

Step 3: Tool Selection Criteria

Must-Have Features for Remote Teams

Questions to Ask Vendors

Step 4: Integrating with Payroll

Integration Options

How Time Tracking Connects to Payroll

Option 1: Built-In Payroll (Easiest)

Tools like Gusto, Rippling, or ADP Workforce Now combine time tracking + payroll in one system.

Pros: Seamless integration, automatic sync, fewer systems to manage

Cons: May compromise on best-of-breed features, higher cost

Option 2: Direct API Integration

Time tracking tool (Toggl, Harvest, TSheets) integrates directly with payroll provider via API.

Pros: Near-automatic sync, minimal manual work, best-of-breed tools

Cons: Requires compatible systems, occasional sync issues

Option 3: CSV/Excel Export

Export timesheet data from tracking tool, import to payroll system manually.

Pros: Works with any combination of tools, full control

Cons: Manual work every pay period, risk of data entry errors

⚠️ Payroll Integration Mistake: Don't assume integrations "just work." Always run a test payroll cycle before relying on automation. Map fields carefully (regular hours, overtime, PTO, etc.). One mapping error can result in everyone being underpaid/overpaid.

Step 5: Managing Across Time Zones

Timezone Challenges for Remote Teams

Challenge #1: When Does the "Workday" Start?

Problem: Your NYC employee starts work at 9am ET. Your LA employee starts at 9am PT. Who's late?

Solution: Define expectations by local time OR use a "core hours" model (e.g., everyone available 12pm-3pm ET).

Challenge #2: Overtime Calculations Across Timezones

Problem: Weekly overtime is calculated Mon-Sun, but which timezone's Monday?

Solution: Use employee's local timezone for overtime calculations. Good time tracking tools do this automatically.

Challenge #3: Real-Time Visibility

Problem: Manager in London can't tell if developer in Brazil is currently working.

Solution: Use presence indicators (Slack status, time tracking "currently tracking" indicator) rather than relying on fixed hours.

Challenge #4: Payroll Processing

Problem: Timesheets due Friday 5pm PT, but your India team is already Saturday morning.

Solution: Set timesheet deadlines 24 hours before payroll processing. Use automated reminders in each employee's local timezone.

💡 Pro Tip: Create a shared timezone reference doc showing all team members' locations and their "typical work hours" in UTC. Helps everyone quickly understand overlap times. Tools like Every Time Zone or World Time Buddy make this easy.

Time Tracking Policy Template

Remote Time Tracking Policy - [Company Name] Purpose: This policy establishes time tracking requirements for remote employees to ensure accurate payroll, compliance with labor laws, and fair compensation. Who Must Track Time: • All non-exempt (hourly) employees • Contract workers billing by the hour • [Optional: Exempt employees for project tracking purposes] How to Track Time: 1. Use [Tool Name] to clock in at the start of your workday 2. Clock out for meal breaks (30+ minutes) 3. Clock out at the end of your workday 4. Categorize time by project/client when applicable Expectations: • Track time in your local timezone • Submit timesheets by [Day/Time] each [week/bi-weekly] • Record time worked, not scheduled time • If you forget to clock in/out, submit correction request to manager • Do not track time for unpaid breaks or personal activities Privacy: • We track time worked, not activity/websites/screenshots • Time data is used for payroll and project planning only • Managers can view your time entries; HR/Payroll can access for processing • You can view and export your own time data at any time Overtime: • Non-exempt employees: overtime (1.5x pay) for hours over 40/week • [State-specific rules if applicable, e.g., CA daily overtime] • All overtime must be pre-approved by manager • Unauthorized overtime will be paid but may result in disciplinary action Corrections & Disputes: • If your timesheet is incorrect, contact your manager within [X days] • Managers will review and approve corrections • Corrections affecting processed payroll will be included in next pay period Non-Compliance: • Repeated failure to track time accurately may result in disciplinary action • Time theft (recording time not worked) will result in immediate termination • Managers who ask employees to work "off the clock" will be disciplined Questions: Contact [HR contact] with questions about this policy or time tracking procedures.

Recommended Time Tracking Tools for Remote Teams

🏆 Toggl Track - Best Overall for Remote Teams

Why it's great: Simple timer-based tracking, works offline, excellent mobile apps, integrates with 100+ tools, flexible (manual or automatic).

Privacy level: High trust—no screenshots or activity monitoring unless you enable it

Best for: Knowledge workers, project-based teams, distributed companies 5-500 employees

Pricing: Free for up to 5 users; $10/user/month for team features

Try Toggl Track Free →

⏱️ TSheets (by QuickBooks) - Best for Hourly Workers

Why it's great: GPS tracking for field workers, automatic overtime alerts, seamless QuickBooks integration, shift scheduling built-in.

Privacy level: Moderate—GPS optional, focuses on clock in/out

Best for: Hourly remote workers, field teams, retail/hospitality with remote staff

Pricing: $20/month + $8/user/month

Try TSheets Free →

🚀 Harvest - Best for Client Billing

Why it's great: Project-based tracking, expense tracking, invoicing built-in, beautiful reports, integrates with Slack/Asana/Jira.

Privacy level: High trust—manual entry, no surveillance

Best for: Agencies, consultants, professional services firms

Pricing: Free for 1 user; $12/user/month for teams

Try Harvest Free →

💼 Hubstaff - Best for Productivity Monitoring

Why it's great: Activity tracking, screenshot monitoring (optional), app/URL tracking, productivity scoring, GPS tracking.

Privacy level: Low trust—designed for detailed monitoring (but you can disable invasive features)

Best for: Remote teams requiring accountability, outsourced/freelance workers

Pricing: $7/user/month (Desk), $10/user/month (Field with GPS)

Try Hubstaff Free →

⚡ Clockify - Best Budget Option

Why it's great: Unlimited users on free plan, project tracking, reporting, integrations, time kiosk mode for shared devices.

Privacy level: High trust—simple time tracking, no surveillance

Best for: Startups, small teams, anyone needing free solution that actually works

Pricing: Free forever; $4/user/month for premium features

Try Clockify Free →

🔗 Time Tracking Built Into HR Platforms

If you use these platforms, time tracking is included:

Advantage: No separate login, seamless payroll sync, one vendor to manage

Common Remote Time Tracking Mistakes

❌ Mistake #1: Over-Monitoring Salaried Employees

The problem: Requiring salaried employees to clock in/out to the minute, tracking idle time, taking screenshots.

Why it backfires: Salaried employees are paid for output, not hours. Micromanaging creates resentment and turnover.

Better approach: For exempt employees, track time for project planning/billing only. Use lightweight check-ins ("started work," "taking break," "done for day") rather than minute-by-minute surveillance.

❌ Mistake #2: Not Communicating the "Why"

The problem: Rolling out time tracking with no explanation. Employees assume you don't trust them.

Why it backfires: Mystery = distrust. Employees fill the information vacuum with worst-case assumptions.

Better approach: Explain clearly: "We're implementing time tracking to ensure accurate payroll and comply with labor laws" or "We need to track project time for client billing." Address privacy concerns proactively.

❌ Mistake #3: No Grace Period for Adoption

The problem: Punishing employees for forgetting to clock in/out during first 2 weeks.

Why it backfires: New habits take time. Harsh enforcement from day one creates anxiety.

Better approach: 30-day grace period with gentle reminders. After that, address repeated violations individually.

❌ Mistake #4: Complicated Category Requirements

The problem: Requiring employees to categorize every 15-minute block by project, task, subtask, and client.

Why it backfires: Too much friction = poor compliance. People will either not track or enter garbage data.

Better approach: Start simple (just total hours). Add project categorization later if truly needed. Keep categories to 3-5 max.

FAQ: Remote Time Tracking

Do I legally have to track time for remote employees?

Yes, for non-exempt (hourly) employees. The Fair Labor Standards Act (FLSA) requires employers to keep accurate records of hours worked for all non-exempt employees—remote or not. For exempt (salaried) employees, time tracking is optional and can be used for project management or billing purposes.

Can I use screenshots or activity monitoring for remote workers?

Legally, yes (in most states) if you disclose it. Practically, use extreme caution. Screenshot monitoring often violates privacy laws in California and EU, and creates massive trust issues everywhere. Only consider for high-security roles or when billing clients who require proof of work. Even then, tell employees clearly and get written consent.

How do I prevent remote employees from padding their hours?

Use cross-validation: compare tracked hours to project progress, client deliverables, or team norms. For hourly workers, use automatic idle time detection (e.g., pause timer after 5 minutes of inactivity). For project-based workers, focus on output rather than hours. If you suspect time theft, address individually—don't punish whole team with surveillance tools.

What if an employee forgets to clock out?

Good time tracking tools handle this with: (1) Reminders when you've been clocked in for 10+ hours, (2) Auto-clock-out after a set time (e.g., midnight), (3) Manager review flags unusually long shifts. Set a clear policy: "If you forget to clock out, submit a correction request to your manager within 24 hours with your actual end time."

Should I track time differently for employees in different states?

Yes—state laws vary significantly. California requires meal break tracking and has daily overtime rules (8+ hours/day = OT). New York has strict meal break timing. Colorado has specific rest break requirements. Choose a time tracking tool that supports state-specific rules or consult an employment attorney to ensure compliance.

How do I handle employees working across multiple timezones during travel?

Use their current location's timezone for clock in/out, but calculate pay based on their home timezone (where they're employed). Example: Employee normally in NYC travels to LA for a week. They clock in at 9am PT (which is noon ET). Pay them as if they worked their normal ET hours unless they're actually working different hours. Document timezone changes in advance.

Can I require employees to install time tracking apps on personal phones?

Yes, but expect pushback. Better: provide work phones, use web-based time tracking (no app required), or allow desktop-only tracking. If you require apps on personal devices, consider a BYOD stipend and ensure the app has minimal permissions (no access to photos, contacts, etc.).

How do I get buy-in from employees who resist time tracking?

Address concerns directly: "I know time tracking feels like we don't trust you. That's not the case—we're required by law to track hours for hourly employees, and we want to ensure you're paid accurately." Involve employees in tool selection (demo 2-3 options, let them vote). Start with the least invasive approach and add features only if needed.

Should remote workers clock in/out for bathroom breaks?

No—that's excessive and demoralizing. Only track meal breaks over 30 minutes (which are typically unpaid). Short breaks (under 20 minutes) are compensable under FLSA and shouldn't require clocking out. Set clear expectations: "You don't need to clock out for bathroom breaks, coffee, or short personal tasks. Only clock out for lunch breaks over 30 minutes."

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